Contact information

We’re Here to Help

If you have any questions about our products, installation, shipping, or warranty, our team is here to help.

We aim to respond to all enquiries as quickly as possible during business hours.

Contact Information

Email Support
support@autoretrofit.com.au

Phone / Hotline
+61 411 020 326

Business Address

Auto Retrofit
241 City Road
Southbank, VIC 3006
Australia

Customer Support Hours

Monday – Sunday
10:00 AM – 5:00 PM (AEST)

Common Enquiries We Can Help With

• Product compatibility questions
• Installation guidance
• Order tracking updates
• Warranty and replacement claims
• Shipping and delivery updates

Before Contacting Us

To help us respond faster, please include:

• Your order number (if applicable)
• Vehicle make and model
• A clear description of your enquiry
• Photos or videos (if related to an issue)

Response Time

We typically respond within 24–48 business hours.

During peak periods, responses may take slightly longer.

Our Commitment

At Auto Retrofit, we value clear communication and customer support. Our goal is to ensure you have the right information and assistance before and after your purchase.