Legal notice

Legal Notice

Auto Retrofit
Last Updated: 28 April 2026


1. Business Information

Business Name: Auto Retrofit
Address: 241 City Road, Southbank VIC 3006, Australia
Phone: (03) 7049 4211

Auto Retrofit is business specialising in automotive parts, accessories, vehicle technology upgrades, and retrofit products and services.

This Legal Notice applies to Auto Retrofit's website, products, installation services, physical premises, online communications, and other services provided by us.


2. Acceptance of This Legal Notice

By accessing our website, purchasing our products, booking our services, visiting our premises, or otherwise engaging with Auto Retrofit, you acknowledge that you have read and understood this Legal Notice.

Your use of our website and services may also be subject to additional terms, including our Terms and Conditions, Privacy Policy, Shipping Policy, Returns and Refund Policy, and Warranty Policy, where applicable.

Nothing in this Legal Notice is intended to exclude, restrict, or modify any rights or remedies that cannot lawfully be excluded under Australian law.


3. Australian Consumer Law

Our products and services come with guarantees that cannot be excluded under the Australian Consumer Law (ACL) contained in Schedule 2 of the Competition and Consumer Act 2010 (Cth).

Depending on the circumstances, customers may be entitled to remedies including a repair, replacement, refund, compensation, or having a service provided again.

Nothing contained in this Legal Notice excludes, restricts, or modifies any consumer guarantee, right, remedy, or other protection available under the Australian Consumer Law or other applicable legislation.


4. Product and Service Information

Auto Retrofit takes reasonable care to ensure that product descriptions, specifications, compatibility information, images, pricing, availability, and service information are accurate.

However, to the extent permitted by law:

  • Minor errors, inaccuracies, or omissions may occasionally occur.

  • Product specifications, packaging, features, or appearance may change due to manufacturer updates.

  • Product images may be for illustrative purposes and may differ slightly from the actual product.

  • Vehicle compatibility may vary depending on model, variant, manufacture year, factory equipment, software, and other vehicle specifications.

  • Product availability may change without notice.

Where an error is identified, we reserve the right to correct the information, subject to our obligations under applicable Australian law.


5. Pricing

Unless otherwise stated, prices displayed by Auto Retrofit are in Australian Dollars (AUD).

Prices, promotions, product availability, and service charges may change from time to time.

Additional costs may apply where installation requires additional parts, labour, coding, programming, vehicle-specific modifications, or other work that could not reasonably be identified before inspection.

Where practical, customers will be advised of significant additional work or charges before that work is carried out.

Any pricing rights or remedies available to customers under Australian Consumer Law remain unaffected.


6. Vehicle Compatibility

Customers should provide accurate vehicle information when purchasing products or requesting installation services, including where relevant:

  • Vehicle make

  • Model

  • Manufacture year

  • Variant or trim level

  • Existing factory equipment

  • Relevant vehicle identification or configuration information

Compatibility recommendations are based on the information available to Auto Retrofit at the time.

Some products may require additional components, coding, programming, adapters, modifications, or professional installation to operate correctly with a particular vehicle.

Customers purchasing products for self-installation should confirm compatibility before installation where reasonably possible.


7. Vehicle Modifications and Retrofit Disclaimer

Vehicle retrofits and aftermarket modifications can affect the operation, appearance, electrical systems, software, functionality, manufacturer warranty, insurance, or regulatory compliance of a vehicle.

Certain modifications may also be subject to roadworthiness, registration, engineering, insurance, or other legal requirements.

Customers are responsible for informing themselves of requirements applying to their vehicle and intended use.

Auto Retrofit will take reasonable care when providing installation and retrofit services. However, we do not guarantee that every aftermarket modification will be accepted by a vehicle manufacturer, dealership, insurer, registration authority, or other third party.

Nothing in this section limits any rights or guarantees that apply under Australian Consumer Law.


8. Installation and Self-Installation

Certain products sold by Auto Retrofit may require professional installation, coding, configuration, or specialist automotive knowledge.

Where a customer chooses to install a product themselves or engages an independent third party, Auto Retrofit is not responsible for damage caused by incorrect installation, misuse, unauthorised modification, or failure to follow applicable installation instructions, except to the extent that liability cannot lawfully be excluded.

Damage caused by improper installation does not automatically indicate that the underlying product is defective.

Where Auto Retrofit provides installation services, those services will be performed with due care and skill as required by applicable law.


9. Third-Party Products

Auto Retrofit may sell, supply, recommend, or install products manufactured by third parties.

Manufacturer warranties may apply to these products in accordance with the manufacturer's applicable warranty terms.

Third-party warranties operate in addition to, and do not replace, any rights or consumer guarantees available under Australian Consumer Law.

Auto Retrofit does not control the independent actions, policies, software, services, or warranty decisions of third-party manufacturers and service providers.


10. Software, Coding and Vehicle Systems

Some automotive retrofit products may interact with vehicle software, infotainment systems, electronic control units, mobile applications, wireless services, or third-party platforms.

Functionality may be affected by:

  • Vehicle software updates

  • Manufacturer updates

  • Mobile operating system updates

  • Third-party application changes

  • Changes to wireless or online services

  • Vehicle configuration changes

Auto Retrofit cannot guarantee the ongoing compatibility of third-party software or services where changes occur outside our reasonable control.

This does not affect any rights customers may have where a product or service fails to meet an applicable consumer guarantee.


11. Warranty

Products and installation services may be covered by Auto Retrofit warranties, manufacturer warranties, or both.

Any voluntary or manufacturer warranty provided is in addition to the rights and remedies available under Australian Consumer Law.

Warranty coverage may be affected by circumstances such as misuse, accidental damage, unauthorised modifications, or improper installation, subject always to applicable law.

Customers should refer to the relevant Warranty Policy or product-specific warranty information for further details.


12. Limitation of Liability

To the maximum extent permitted by law, Auto Retrofit will not be liable for loss or damage arising from circumstances outside our reasonable control or from improper use, unauthorised modification, or incorrect installation of products by the customer or an unrelated third party.

Where the law permits liability to be limited, any limitation will apply only to the extent permitted by applicable law.

Nothing in this Legal Notice excludes, restricts, or modifies liability, consumer guarantees, statutory rights, or remedies where doing so would be unlawful, including under the Australian Consumer Law.


13. Website Information

Information provided on our website is intended for general information about our products and services.

Although we take reasonable steps to maintain accurate information, website content should not be treated as professional mechanical, electrical, engineering, legal, or regulatory advice for a particular vehicle or situation.

Customers should contact Auto Retrofit or an appropriately qualified professional where vehicle-specific advice is required.


14. Website Use and Security

Users must not use our website or online services to:

  • Engage in unlawful, fraudulent, or abusive activities.

  • Attempt to gain unauthorised access to our website, servers, systems, or customer accounts.

  • Introduce malware, malicious code, or other harmful technologies.

  • Interfere with the operation, availability, or security of our website.

  • Scrape, copy, reproduce, or exploit website content without authorisation where such use is prohibited by law.

  • Impersonate another person or provide intentionally false information.

We reserve the right to restrict or terminate access to our website where reasonably necessary to protect our business, customers, systems, or legal rights.


15. Intellectual Property

Unless otherwise stated, the content owned by Auto Retrofit and displayed on our website or marketing materials—including our branding, logos, original text, graphics, photographs, videos, layouts, and designs—is protected by applicable intellectual property laws.

Third-party trademarks, product names, vehicle manufacturer logos, photographs, and other intellectual property remain the property of their respective owners.

Nothing on our website grants users ownership or a licence to use Auto Retrofit intellectual property except as expressly authorised by us or permitted by law.

Unauthorised reproduction, modification, distribution, commercial use, or publication of our protected content may be prohibited.


16. Third-Party Websites and Links

Our website may contain links to third-party websites, services, manufacturers, payment providers, social media platforms, or other external resources.

These third-party services are independently operated. Auto Retrofit does not control their content, availability, security, terms, or privacy practices.

The inclusion of a third-party link does not necessarily constitute an endorsement.

Customers should review the applicable terms and privacy policies before using third-party services.


17. Privacy and Personal Information

Auto Retrofit respects the privacy of customers and website users.

Personal information is handled in accordance with our Privacy Policy and applicable Australian privacy requirements.

Our Privacy Policy explains how we may collect, use, disclose, store, and protect personal information and how customers may contact us regarding privacy matters.


18. Changes to This Legal Notice

We may update this Legal Notice from time to time to reflect changes to our business, products, services, website, technology, or applicable legal requirements.

The current version will be published on our website with an updated effective or “Last Updated” date.

Changes will apply from the date they are published unless otherwise stated or required by law.


19. Governing Law

This Legal Notice is governed by the laws applicable in Victoria, Australia.

Subject to any rights a customer may have under applicable law regarding jurisdiction or dispute resolution, disputes relating to this Legal Notice will be subject to the jurisdiction of the courts and tribunals of Victoria and any courts entitled to hear appeals from them.


20. Contact Auto Retrofit

For questions regarding this Legal Notice, our products, services, or your legal rights when dealing with Auto Retrofit, please contact:

Auto Retrofit
241 City Road
Southbank VIC 3006
Australia

Phone: (03) 7049 4211


© Auto Retrofit. All rights reserved.