Privacy policy

(AR) Auto Retrofit
Website: https://autoretrofit.com.au/

Last updated: April 2026

Introduction

(AR) Auto Retrofit ("we", "our", "us") is an Australian-based business committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or purchase our products.

What Personal Information We Collect

We may collect the following types of personal information:

  • Full name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment method details (processed securely via third-party providers)
  • IP address and browser data (via cookies and analytics)

How We Collect Your Information

We collect your personal information through:

  • Purchase transactions
  • Website contact forms
  • Account registration (optional)
  • Cookies and analytics tools

Why We Collect Your Information

We collect and use your information to:

  • Process and fulfil orders
  • Communicate with you about purchases or enquiries
  • Provide customer support
  • Improve our website and services
  • Send marketing communications (only with your consent)

Cookies and Analytics

We use cookies and similar technologies to:

  • Improve user experience
  • Analyse website traffic
  • Enhance our services

You can control or disable cookies through your browser settings.

Third-Party Services

We may share your information with trusted third-party providers, including:

  • Payment processors (e.g. Shopify Payments, PayPal)
  • Marketing platforms (e.g. Mailchimp, Meta Ads)
  • Analytics providers

These providers manage your data according to their own privacy policies.

Payment Information

We do not store full payment details. All transactions are securely processed by third-party payment providers.

Data Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure.

However, no system is completely secure.

Access and Correction

You have the right to:

  • Request access to your personal information
  • Request corrections if your information is inaccurate

Contact us at:
support@autoretrofit.com.au

Marketing Communications

You may receive marketing emails if you opt in. You can unsubscribe at any time via the link in the email or by contacting us.

Overseas Disclosure

While we operate within Australia, some third-party providers may store or process data overseas.

Data Retention

We retain personal information only as long as necessary to:

  • Provide services
  • Meet legal obligations
  • Resolve disputes

Complaints

If you believe your privacy rights have been breached, please contact us:
support@autoretrofit.com.au

We will respond within a reasonable timeframe. If unresolved, you may contact the Office of the Australian Information Commissioner (OAIC).

Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be published on our website.

Contact Us

If you have any questions about this policy, contact:

Email: support@autoretrofit.com.au
Hotline: +61 411 020 326